Help Center
Step-by-step guides for installation, orders, suppliers, imports and billing. Searchable and available 24/7. Check here first, it is almost always the fastest way to an answer.
Go to the Help CenterSupport
How can we help you?
Most questions are answered in no time. Start with the Help Center, or send us a message.
Send us a message
Stuck on something specific? Email us in Dutch or English at support@gogetters.nl, or use the chat in the app.
Send a messageYouTube tutorials
Prefer seeing it done? Our channel walks you through the app and Shopify: setup, importing products, processing orders and growing your store.
Watch on YouTubeGOGETTERS on YouTube
From install to first sale in video
For every important step in the app there is an explainer video. Watch along instead of reading manuals.
- App tutorials: installation, importing, orders and pricing rules
- Shopify tips from our team
- New videos when features and suppliers launch
Quick answers
Frequently asked questions
Yes. Cancel by email to support@gogetters.nl, with one month's notice.
Yes. The free plan lets you import up to 50 products, from one-click and integrated suppliers. No credit card needed.
Largely, yes. The main features work the same on Shopify, WooCommerce, PrestaShop and CCV Shop. On Shopify the app runs in your Shopify admin; on the other platforms you work in the GOGETTERS portal. With WooCommerce and PrestaShop you use your own hosting; on Shopify hosting is included.
Often, yes. If your supplier is not integrated yet, we can usually connect it, and you can even keep a supplier exclusive to you. There is a one-time fee for this. Contact support for the options and a price.
Can't find your answer?
Email us at support@gogetters.nl, or use the chat in the app. Tip: the Help Center often has the answer already.