Customer Success Specialist
Do you have an affinity with e-commerce and software and are you looking for a full-time challenge? Then we are looking for you! With the GOGETTERS app you easily connect European dropshipping suppliers to your Shopify, WooCommerce, PrestaShop or CCV-shop environment. With more than 2500 active users, we are looking for an enthusiastic customer success specialist to support our customers in their e-commerce adventure!
What will you do?
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Support customers via email, social media and phone
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Collaborate with developers to resolve customer issues quickly
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Create, manage and track support tickets
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Improve our help desk based on customer inquiries
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Manage and optimize after-sales
What do you bring?
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Minimum of 2 years' experience in relevant work experience
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Experience with Shopify and/or WooCommerce is a plus
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HBO working and thinking level
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Results-oriented, eager to learn and a great sense of responsibility.
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Availability for a minimum of 32 hours per week.
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You are communicatively strong, both in European and English.
What do we offer you?
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Your own workplace in Blaricum with delicious coffee
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A MacBook Pro
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A salary between €2,400 and €2,800, depending on your experience
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8% Holiday pay
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Work in a small, ambitious team where you can really make an impact
About us
At GOGETTERS, everything is about personal attention. Our team is determined to provide customers not only with technical solutions, but also with a customer experience that makes them happy. For us, customers are not numbers, but partners with whom we want to achieve success together!
Do you already see yourself working in our office in Blaricum in a relaxed atmosphere where everyone communicates openly with each other and there is room for a healthy dose of humor! And to support your work-life balance, we offer you the flexibility to work from home one day a week. Does that sound like the perfect combination for you? Then we would very much like to get to know you!
Apply
Do you see yourself as the addition to our team? Let us hear from you! Send your resume + motivation to [email protected] or contact Bodine by emailing [ email protected ].
Location
Binnendelta 4R,
1261WZ Blaricum
Let's hear from you!
Do you see yourself as the addition to our team? Then get in touch through the form below or call us directly!